These Terms & Conditions govern your access to and use of the ace265 platform, including all gaming services, sportsbook products, payment facilities, bonuses, and promotional offers. By creating an account or using any part of the ace265 platform, you agree to be bound by these terms in their entirety.
These Terms & Conditions ("Agreement") constitute a legally binding agreement between you ("Player", "User", "you") and ace265 ("ace265", "we", "us", "our"), the operator of the online casino and sports betting platform accessible at https://ace265.app (the "Platform"). By accessing, registering on, or using the Platform in any capacity, you confirm that you have read, understood, and agree to be bound by this Agreement in full, together with our Privacy Policy and Responsible Gaming Policy, both of which are incorporated into these Terms by reference.
If you do not agree with any part of this Agreement, you must immediately cease using the Platform and close your account. Continued use of the Platform following any update to these Terms constitutes your acceptance of the revised Agreement.
Use of the ace265 Platform is subject to the following eligibility requirements, each of which must be satisfied at all times during your use of the Platform:
Each individual player is permitted to hold only one registered account on the ace265 Platform. Opening duplicate or multiple accounts — whether under the same name, email address, payment method, device, or IP address — is strictly prohibited and constitutes a material breach of this Agreement. ace265 reserves the right to close all associated accounts and void any winnings generated through duplicate accounts.
You agree to provide accurate, current, and complete information during registration and to keep your account information up to date at all times. ace265 is not liable for any losses arising from your failure to maintain accurate account details. Providing false, misleading, or fraudulent information constitutes grounds for immediate account termination.
You are solely responsible for maintaining the confidentiality of your login credentials. You must not share your username or password with any third party. ace265 will not be held liable for any losses resulting from unauthorised access to your account where such access results from your failure to safeguard your credentials. You must notify [email protected] immediately if you suspect any unauthorised access to your account.
ace265 may, at its sole discretion and at any time, require you to complete identity verification ("KYC") by submitting documentation including but not limited to a valid government-issued photo identity document, proof of residential address, and proof of payment method ownership. Failure to provide satisfactory KYC documentation within the requested timeframe may result in the suspension of your account and the withholding of pending withdrawals until verification is complete.
ace265 accepts deposits and processes withdrawals via the following payment methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. All transactions are processed and settled exclusively in Bangladeshi Taka (BDT ৳). ace265 does not accept cryptocurrency payments or payments in foreign currencies.
The minimum deposit amount is ৳200. Deposits below this threshold will not be credited to your account. There is no maximum deposit limit, although ace265 reserves the right to impose deposit limits on individual accounts at its discretion, including for responsible gaming purposes.
Withdrawals may only be made to a payment method that you own and that has been used to make at least one deposit to your ace265 account. ace265 reserves the right to request documentation confirming ownership of the nominated withdrawal method before processing any withdrawal. Withdrawals will not be processed to third-party accounts under any circumstances.
ace265 aims to process approved withdrawal requests promptly. Processing times may vary depending on the payment method, the outcome of any applicable verification procedures, and the volume of withdrawal requests being processed at the time. ace265 is not liable for delays caused by the payment service provider after a withdrawal has been approved and dispatched from the Platform.
ace265 is committed to preventing money laundering and the financing of criminal activity. All transactions are monitored for suspicious activity. ace265 reserves the right to freeze funds, delay withdrawals, and report suspicious transactions to the relevant authorities in accordance with applicable anti-money laundering obligations. Depositing funds without the intention to engage in genuine gaming activity is strictly prohibited.
ace265 may from time to time offer bonuses, free bets, free spins, cashback offers, reload bonuses, and other promotional incentives to eligible players. Each promotion is subject to specific terms and conditions published at the time the promotion is made available. In the event of any conflict between these general Terms & Conditions and the specific terms of a promotion, the specific promotional terms shall prevail in respect of that promotion.
Bonus funds are subject to wagering requirements before they or any winnings derived from them may be withdrawn. The applicable wagering requirement for each bonus will be clearly stated in the promotional terms. Wagering requirements must be met within the validity period of the bonus. Unused bonus funds and associated winnings will be forfeited upon expiry of the validity period.
ace265 takes a zero-tolerance approach to bonus abuse. Without limitation, the following activities constitute bonus abuse and may result in the forfeiture of bonus funds and winnings, and the suspension or closure of your account:
All casino games available on ace265 are provided by licensed third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. Game outcomes are determined by certified Random Number Generator (RNG) software or, in the case of live dealer games, by physical game events conducted in real time. ace265 does not manipulate game outcomes and is not responsible for the RNG performance of third-party game providers.
Bets placed on the ace265 sportsbook, including cricket markets covering BPL, T20 World Cup, IPL, and other tournaments, are subject to the specific sports betting rules published on the Platform. ace265 reserves the right to void bets where there is evidence of match manipulation, data error, or where the bet was placed on an event whose result was already known at the time of placement.
In the event of a technical malfunction, disconnection, or system error affecting the outcome of a game or bet, ace265 reserves the right to void the relevant round or wager. ace265 will not be liable for losses arising from technical issues beyond its reasonable control, including internet connectivity failures on the player's side.
Minimum and maximum stake limits apply to all games and betting markets on the Platform. These limits are displayed within each game or market and are subject to change without prior notice. ace265 reserves the right to apply individual stake limits to specific accounts at its discretion.
The following conduct is strictly prohibited on the ace265 Platform. Engaging in any prohibited activity may result in immediate account suspension, forfeiture of funds, and referral to relevant authorities:
All content on the ace265 Platform, including but not limited to software, text, graphics, logos, icons, images, audio clips, game designs, and the overall look and feel of the Platform, is the intellectual property of ace265 or its content licensors and is protected by applicable copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial entertainment purposes only. You may not copy, reproduce, distribute, transmit, broadcast, display, sell, licence, or otherwise exploit any content from the Platform without the prior written consent of ace265.
ace265 collects, processes, and stores personal data in accordance with its Privacy Policy, which forms an integral part of this Agreement. By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy. Your personal data will not be sold to third parties. It may be shared with payment processors, identity verification providers, and regulatory bodies where required.
All data transmitted between your device and the ace265 Platform is encrypted using 256-bit SSL technology. ace265 maintains appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration.
ace265 is committed to promoting responsible gaming among all players. We provide tools including deposit limits, loss limits, session time reminders, and self-exclusion options, all of which are accessible through your account settings. We strongly encourage all players to use these tools to maintain control over their gaming activity.
If you believe that your gambling is becoming problematic, please visit our Responsible Gaming page for guidance on available tools and support resources. You may also contact our support team at [email protected] to request account restrictions or self-exclusion at any time.
To the fullest extent permitted by applicable law, ace265 and its directors, officers, employees, agents, licensors, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, or any other intangible losses, arising out of or in connection with your use of or inability to use the Platform.
ace265's total aggregate liability to you for any claims arising under or in connection with this Agreement shall not exceed the total amount deposited by you to your ace265 account in the 30-day period immediately preceding the event giving rise to the claim.
The Platform is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. ace265 does not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components.
You may close your ace265 account at any time by contacting our support team at [email protected]. Account closure requests will be processed within a reasonable timeframe. Any genuine remaining balance in your account at the time of closure, subject to applicable verification and withdrawal conditions, will be returned to you via your registered payment method.
ace265 reserves the right to suspend or permanently close your account at any time, with or without notice, in circumstances including but not limited to: breach of this Agreement; evidence of fraud, money laundering, or criminal activity; failure to complete KYC verification; abuse of bonuses or promotions; or conduct that ace265 reasonably considers harmful to the integrity of the Platform or to other users.
Upon termination of your account for cause, ace265 reserves the right to void and forfeit any bonus balances and associated winnings. Real-money balances may be withheld pending investigation where termination arises from suspected fraud or policy breach. All provisions of this Agreement that by their nature should survive termination shall continue to apply following account closure.
ace265 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, ace265 will endeavour to notify registered players via email or a prominent notice on the Platform. The date on which the most recent revision was made will always be displayed at the top of this document.
Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must cease using the Platform and contact support to close your account.
This Agreement and any disputes arising out of or in connection with it shall be governed by and construed in accordance with applicable laws. ace265 operates with a commitment to fair play and player protection. In the event of any dispute between you and ace265, both parties agree to first attempt resolution through good-faith negotiation by contacting the ace265 support team at [email protected].
If a dispute cannot be resolved through direct negotiation, it may be referred to an appropriate alternative dispute resolution process. ace265 supports fair and transparent resolution of all player complaints and will cooperate fully with any legitimate dispute resolution process.
If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of the ace265 Platform, please contact our support team. We aim to respond to all enquiries within 24 hours, operating on Bangladesh Standard Time (BST, UTC+6), 7 days a week including public holidays.
Email: [email protected] (plain text — not a clickable link)
Support Hours: 24 hours a day, 7 days a week
Live Chat: Available directly within the ace265 Platform after login
A plain-language summary of the most important points in the ace265 Terms & Conditions. This summary does not replace the full legal text above.
All players must be at least 18 years of age. Age verification may be requested at any time. Underage accounts will be closed immediately with all funds forfeited.
Each player may hold only one registered account on ace265. Duplicate accounts are prohibited and will result in the closure of all associated accounts and forfeiture of winnings.
All deposits and withdrawals are processed in Bangladeshi Taka via bKash, Nagad, Rocket, Upay, and supported banks. Minimum deposit is ৳200. No foreign currencies accepted.
All bonus funds are subject to wagering requirements before withdrawal. Bonus abuse — including multi-accounting to claim the same offer — will result in forfeiture and account closure.
You are solely responsible for keeping your login credentials confidential. Never share your password with anyone. Report suspected unauthorised access to [email protected] immediately.
Deposit limits, session reminders, loss limits, and self-exclusion are available to all ace265 players. Contact support at any time to activate these tools on your account.
Beyond the legal framework, these are the operational standards ace265 holds itself to on behalf of every player in Bangladesh.
Every session, transaction, and data exchange on the ace265 Platform is protected by industry-standard 256-bit SSL encryption. Your personal and financial data is never transmitted in plain text.
All casino games use certified RNG technology from licensed providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. Outcomes are never manipulated.
Our support team operates around the clock, seven days a week, on Bangladesh Standard Time (BST, UTC+6). Support is available via live chat and email at [email protected].
Player funds held in ace265 accounts are maintained separately from operational capital. Your deposit balance is protected and available for withdrawal at any time, subject to verification requirements.
Every promotion on ace265 is accompanied by clearly stated terms including wagering requirements, validity periods, eligible games, and maximum withdrawal limits. No hidden conditions.
Responsible gaming tools are built into every ace265 account by default. Deposit limits, loss limits, session reminders, and self-exclusion are always available — no barriers, no waiting periods for activation.
ace265 is strictly an 18+ platform. All players must be adults aged 18 years or above to register and use the platform. Gambling can be addictive — please play responsibly and within your means. If gambling is affecting your daily life, please visit our Responsible Gaming page for support tools and guidance.
You have reviewed the ace265 Terms & Conditions. Now explore everything the platform has to offer — 500+ casino games, live cricket betting, and instant bKash and Nagad banking, all in one place. 18+ only. Please play responsibly.